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Terms & Conditions

  • We use Paypal as our secure payment processor, all major credit cards accepted.
  • At present, we are only able to accept orders from within the UK Mainland. For orders outside of this area, please contact us.
  • We cannot be held responsible for goods that are damaged as a result of no-one being in on the appointed day to recieve an order.
  • No refunds or exchanges are given for any products that have been ordered and paid for.
  • If you are not satisfied with your item, please return the goods to us in their original condition by a recorded postal or courier service, with your reason and we may refund you the cost of the product upon satisfactory retrieval of the item but you will forfeit the original postage cost to you and postage cost you need to pay to return it to us. 
  • All items remain the property of Ooomeringues until payment is processed.
  • We reserve the right to rufuse any order, without notice.Where a product is not available we will substitue a comparable product to the same value or more .
  • Due to the nature of our products, all products offered are subject to availability, and can be withdrawn at any time without notice. 
  • As we use a third party payment processor, we cannot be held liable for any loss of financial information.
  • We will never share, rent or sell your personal details with any third party.
  • Claims for damage, mis-shipping, dissatisfaction should be made within 24 hours.  If you make more than 2 claims, we have the right to refuse to sell items to you in the future.
  • Images shown are for illustration purposes only, actual products may differ slightly.
  • We have the right to change these terms & conditions at any time and without prior notice.
  • The terms & conditions do not affect your consumer statutory rights.

 

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you to process any online orders/enquiries and to provide you with the best service possible.

The type of information we may collect about you includes your name, your address, email address and your phone number
We will never collect additional information about you without informing you of this beforehand.

The data we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held in accordance with our internal security policy and the law.

We will not share your information with any 3rd party, either in the EEA (European Economic Area) or outside this area.

We may use technology to track the patterns of behaviour of visitors to our site or order processing. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening, although this may prevent certain features being available to you. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.